beep@piefed.world to Technology@lemmy.worldEnglish · 12 days agoOvernight, Meta deleted all her accounts. AI customer service won’t let her reach a human | It's part of a trend that experts say won't end until regulation is introducedwww.cbc.caexternal-linkmessage-square37linkfedilinkarrow-up11arrow-down10file-text
arrow-up11arrow-down1external-linkOvernight, Meta deleted all her accounts. AI customer service won’t let her reach a human | It's part of a trend that experts say won't end until regulation is introducedwww.cbc.cabeep@piefed.world to Technology@lemmy.worldEnglish · 12 days agomessage-square37linkfedilinkfile-text
cross-posted from: https://piefed.world/c/tech/p/1436792/overnight-meta-deleted-all-her-accounts-ai-customer-service-wont-let-her-reach-a-human-i
minus-squareartyom@piefed.sociallinkfedilinkEnglisharrow-up0·12 days agoYou don’t even have to make a bad decision. Just a completely innocuous one that gets flagged by shitty AI with no human review and no recourse.
minus-squareAlmacca@aussie.zonelinkfedilinkEnglisharrow-up0·12 days agoWhich seems to be the case in the op. I say it’s 100% on the people trusting Meta with any of their information, let alone anything essential and apparently not keeping backups. Baffling ineptitude on display there.
minus-squareartyom@piefed.sociallinkfedilinkEnglisharrow-up0·12 days agoUnfortunately there is a lot of societal and professional pressure to use Meta products.
minus-squarekalpol@lemmy.calinkfedilinkEnglisharrow-up0·12 days agoHonestly it isnt 5h3 Facebook I’m getting pressured on, it’s LinkedIn. Try looking for a job without signing into LinkedIn at some point.
minus-square𝕸𝖔𝖘𝖘@infosec.publinkfedilinkEnglisharrow-up0·12 days agoRemember when zuck called people willing to give Facebook their personal data, “dumb fucks”?
minus-squareAlmacca@aussie.zonelinkfedilinkEnglisharrow-up0·12 days agoThat was probably the last time he was right about anything.
You don’t even have to make a bad decision. Just a completely innocuous one that gets flagged by shitty AI with no human review and no recourse.
Which seems to be the case in the op. I say it’s 100% on the people trusting Meta with any of their information, let alone anything essential and apparently not keeping backups. Baffling ineptitude on display there.
Unfortunately there is a lot of societal and professional pressure to use Meta products.
Honestly it isnt 5h3 Facebook I’m getting pressured on, it’s LinkedIn. Try looking for a job without signing into LinkedIn at some point.
Remember when zuck called people willing to give Facebook their personal data, “dumb fucks”?
That was probably the last time he was right about anything.