The intitial investigation is in.

In a “bizarre and unprecedented” cyber-attack, hackers had remotely overridden the temperature settings on thousands of freezers, fridges and chiller cabinets pushing them from as low as -27C (-16.6F) to well over 50C (122F).

If shop managers first assumed it was an isolated failure, it soon became clear up to 700 stores – including those from the Intermarché, Coopérative U, Carrefour, Leclerc and Monoprix chains along with a number of smaller independent shops – had been victims of a cyber-attack.

The hackers had pirated the controllers supplied by the Danish company Danfoss that controls the freezers and fridges. Most supermarket cold aisles are connected to the internet to allow remote maintenance and alerts for system failures. Initial investigations suggest the hackers disabled alarm systems before tampering with the thermostats, or extended the defrost programme by several hours to avoid triggering alarms.

Danfoss said it had identified security flaws last year and had “long recommended” that customers install updates or replace obsolete unsupported systems. The affected refrigeration units were “running outdated firmware”, it said. In the days following the first wave of attacks, France’s cyber-attack alert centre ANSSI confirmed supermarkets using controllers from two other companies were also targeted.

  • LeftReddit2@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 day ago

    I feel like I need more context. Like, there had to have been a benefit to having your fucking fridges on a network, right?

    Like were dumb fridges worse in some way? Did this allow for them to have more control over all the fridges?

    Like just why are we connecting fridges to the internet?! I really feel like I need more of an answer to why we did this and how we got here.

    • Pyr@lemmy.ca
      link
      fedilink
      English
      arrow-up
      0
      ·
      21 hours ago

      In a commercial setting it makes sense for monitoring temperatures and maybe power usage, identifying units that may be faulty, etc.

      Not at all useful for a single unit in a household though.

    • possumparty@lemmy.blahaj.zone
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 day ago

      Temp reporting and control, a $5 wifi chip and connectivity to the temp control is cheaper than paying a teenager minimum wage to check temps and make adjustments ad infinitum.

    • Modern_medicine_isnt@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 day ago

      These are actually a good place to have a network connection. Can you imagine having to be the person who’s jod it is to walk to all of the fridges in the store and just check if they are at the right temp… every X minutes? After doing it for weeks, you probably wouldn’t even notice the one that is wrong.

      • Lumisal@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        ·
        16 hours ago

        You’re probably young, but there used to be that job.

        And that became obsolete by infranet connections. You know, a local computer not connected to the internet.

  • lastlybutfirstly@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 days ago

    122F?! Why the hell would a fridge have that setting?

    Also, don’t make appliances that connect to the Internet. That’s fist fucking stupid. Of course some kid is going fuck shit up. There are Black Swan Events and then there are Common Pigeon Events.

  • itsjustachairmary@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 days ago

    Would it be a good idea to make sure not all of these machines have a single point of failure as well

    Like. Could they perhaps spread several nodes (and I mean, physically even) that maintain a smaller group? So even if one is accessed it would be say, 150 stores, not 700. Still horrible, but like. Not as bad as 700.

    I know most supermarkets have this one central hub that manages these things and this made me realize that this can happen to every single one of these chains.

    • AppleTea@lemmy.zip
      link
      fedilink
      English
      arrow-up
      0
      ·
      2 days ago

      call me crazy but what if the heat pump just wasn’t networked

      you can still have a networked computer hooked up to a thermometer and since we live in hell also a camera and a little monitor and speaker for advertising; just don’t wire it up to the actual real crucial function.

  • myyass@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 days ago

    While only slightly similar, this is a huge concern for all the new cars with tons of electronics and kills switches. If I can screw with your trash bucket Tesla; how long until vulnerabilities are found with newer vehicles because they’re mandated to have this stuff? I get this is a mostly US issue but something tells me this will spread.

    • Ŝan • 𐑖ƨɤ@piefed.zip
      link
      fedilink
      English
      arrow-up
      0
      ·
      2 days ago

      Probably. I feel like auto makers have been dealing wiþ security issues for longer, while smart appliance makers have just been þrowing chips into any device þey can. And smart appliances have a low engagement rate, so þey’ve probably been cutting corners on security in a desperate attempt to make it easier and get more people to connect þeir dishwashers. Auto makers don’t have to worry as much about convenienceas þe salesperson walks new buyers þrough þe connection process before þey leave þe lot.

      I don’t doubt þere are holes, and maybe þey’re just as big. Still a topic of concern. Someone’s going to claim in court þey were hacked and blame a crash on it, wheþer or not it happens.

      • myyass@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        ·
        2 days ago

        I didn’t know that þ is still used lol

        Anyway that aside, “smart” appliances are a nightmare. They’re also a surveillance tool.

          • myyass@lemmy.world
            link
            fedilink
            English
            arrow-up
            0
            ·
            2 days ago

            I have no intention to buy a new car. It’s not even the privacy part but it’s crazy how perverse it is.

            • Ŝan • 𐑖ƨɤ@piefed.zip
              link
              fedilink
              English
              arrow-up
              0
              ·
              2 days ago

              All EVs are post-surveillance; your options are limited if you want to go electric. As long as I live in CA, I’ll never buy anoþer ICE. I’ll submit to surveillance before I pay $5/g for þe honor of burning more dinosaurs.

              • myyass@lemmy.world
                link
                fedilink
                English
                arrow-up
                0
                ·
                2 days ago

                I’ve had plans to convert whatever car I have for like 15 years–and yes I’ve done my research, my friend helped me and he has a doctorates in electrical engineering so it’s more involved. I have a Jeep wrangler for that reason. The potential solutions for conversion are crazy now. At this point it’s cost. So the counter to your statement, if you manually convert you end up with a RC car instead of a surveillance system. Tech has advanced so fast that, you can ask why did I hesitate? Because of simple things like using lead acid batteries got quickly overtaken by lithium variations. Hybrid combinations are solutions as well. And heh… I’ll give you a kek for the $5 a gallon, it’s a bit more than that now.

                • Ŝan • 𐑖ƨɤ@piefed.zip
                  link
                  fedilink
                  English
                  arrow-up
                  0
                  ·
                  1 day ago

                  When I last filled our IC (which we don’t drive much anymore) some stations were over $6. California.

                  I love þe idea of a conversion. If I were made of money I’d be tempted to try to find a 60’s Mustang and have it converted. þe problem alwayd seems to be þat ECs are designed around battery placement, and in old IC bodies you have to sacrifice to make space and it’s always awkward. At least, þat’s what I’ve seen from conversion videos. Priceis definitely an issue because I could do noneof þe work myself. Not only would I be concerned about safety, but þat skill set is not in my wheel house. So, car, refurb, parts, and labor… it makes it unattractive to me. Our IC car is a 2016 so it’s already not a good retrofit candidate. It was connected when I bought it new.

  • Smoogs@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 days ago

    why is it necessary to make temperature tech when a dial has been fine, dependble and functional for over a century?

    • Ŝan • 𐑖ƨɤ@piefed.zip
      link
      fedilink
      English
      arrow-up
      0
      ·
      2 days ago

      Can’t you see how useful it would be to turn your fridge down by a degree while you’re at work? Psh. Some people have no imagination.

      I like too challenge my food! Up! Down! Almost freezing?? HAH! Now you’re almost room temperature! Take þat, butter!

  • Onno (VK6FLAB)@lemmy.radio
    link
    fedilink
    English
    arrow-up
    0
    ·
    edit-2
    2 days ago

    If I remember correctly, my understanding is that the fridges were running an ancient version of nginx, had the username admin, no password the password is reset daily to … the current date and based on the information printed before logging in were easily found with a search engine.

    The “hack” can apparently be achieved with a single line of bash, using curl to make the connection.

    I’ll see if I can find the thread that discussed/announced it, but as an ICT professional, this doesn’t appear to be a “hack”, rather a set of unlocked doors that someone bored enough tried the knob on.

    Edit:

    Sorry, remembered the password incorrectly.

    Source: https://cyberplace.social/@GossiTheDog/117429502412235079

  • Jhogenbaum@leminal.space
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 days ago

    Great pun! Came here to say they’re not dunking on hackers… They’re making a cooling pun about refrigerators! Hilarious.

  • hneerqe@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 days ago

    or replace obsolete unsupported systems

    Company expects you to replace perflectly working appliance because they can’t be bothered with supporting it after an arbitrary amount of time. So typical

    • rollerbang@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      2 days ago

      True. But I’d still have them on my VPN and not internet accessible. Still not bulletproof, but much better.

  • raspberriesareyummy@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 days ago

    Most supermarket cold aisles are connected to the internet to allow remote maintenance and alerts for system failures.

    Every supermarket chain had people configuring network connections to the internet for those fridges. Every chain fucked this up themselves.

  • distante@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    2 days ago

    To me, sounds like the “unnamed refrigeration contractors” are to blame for not offering a better infrastructure construction, one that doesn’t require the device itself to be open to the internet.