The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.
So AI is your boss. And he’s there solely to snitch on you.
Not like I was going to burger king anyway but this is a solid reason not to
I wish I could explain to companies how fucking awkward and horrible it feels to be on the receiving end of forced gratitude. Even if I liked the restaurant, I wouldn’t be able to go if they did this.
I guess it’s no surprise that rich people think the experience is still the same with or without the consent of the providing party.
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They don’t care. They only care about like go up.
They’re hoping to phase out human employees ASAP.
Or to have someone to blame when the line goes down
why don’t they focus on fixing their cold soggy fries and shit-tier “burgers” first
Can’t speak to the burgers as I only ever order chicken fries from BK, but I will argue that their French fries have a more forgiving edible temperature range than McD or Wendy’s. Still wouldn’t eat 'em room temperature.
Costs a looot less money to order a wage slave around and tell shareholders everything’s gonna be better now.
The worst major fast food chain by a mile, and they’re pulling stupid shit like this.
Whatever your reasons are for paying ridiculous prices to eat crap at a place like this, they’re not good reasons. You can do better, you’re worth more. Stop abusing yourself.
Well that’s just objectively untrue. Arby’s and Subway are easily worse.
No Kings!
This is the worst timeline. 1984 was a warning not an instruction manual.
And Idiocracy was a comedy not a documentary
it was too optimistic
The more time goes on, the more I feel this.
They really did us a disservice being fucking hilarious the whole time
If only we lived in a world where the President of the United States went and recruited the smartest person in the world to solve the most difficult problems
In a way, that is what DOGE attempted to be…by people who don’t understand what smart is supposed to mean…and ended up getting grifted, because that is as far as they all can imagine smart to be.
DOGE was the grift, run by a grifter
I’m currently watching Handmaid’s Tale for the first time (the show, not the movie. I haven’t seen the movie). I’ve never read the book either so no spoilers please. Anyway, it’s eerie how many things are lining up. Like you said, supposed to be a warning, not a guidebook.
I feel like I’d have an existential crisis if I started watching that show these days. Good luck.
Burger King will teach your grandmother to suck eggs!
idk bk is no Stinky Wizzleteats
I think it’s fair to say that pretty much all the dystopian visions of the future from literature and films have now become reality. Brave new world…
It’s a good job we have the AI revolution to allow these brand new and never before seen capabilities of… speech to text.
Companies have been doing this for decades, maybe centuries. They would hire a ‘secret shopper’ to come in, order something, and fill out a checklist for corporate. It was done in department stores and fast food chains, any place that was a franchise where theire name was on the line. Some places hired companies to check up on people, some places just hired individuals. The fast-food chain I used to work at hired a neighbor paid them in free food.
Managers make people say it, and reports check to make sure managers are doing their jobs.
The really cool part about how we used to do it was we didn’t waste fuckloads of electricity/water to make sure managers were doing their jobs.
They have been and while I’m fine with the secret shopper basically covertly checking the quality of the products and services, I’m not okay with this because I don’t really need please and thank you from a service worker. I want quality services. Please and thank you sounds like lip service. You can be cordial without the BS niceties.
The world runs on lip service. I don’t love it either, but we’re here
For now. Social norms are changing whether we like it or not.
I don’t love it either
Yet here you are defending it for some reason
Burger Despot
IIRC Burger King was one of, if not the first companies to use computerized inventory/bookkeeping. And they used it to try and crack down on employees giving away extra food. It was a giant waste of money.
Welcome to Costco, I love you
Cool, so AI will be replacing the managers first.
