• Zagorath@aussie.zone
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      4 months ago

      Reminder that by law, if the price is listed wrong:

      Sometimes the price of an item in store or online at the checkout may not match the displayed or advertised price in store or online. If this happens, even by mistake, the business must either:

      • sell the product for the lowest price - either the checkout price, or displayed or advertised price, or
      • stop selling the item until the incorrect price is corrected.
      • MimicJar@lemmy.world
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        4 months ago

        stop selling the item until the incorrect price is corrected

        Not a lawyer but couldn’t they just refuse to sell it to you? We all know it would be bullshit but couldn’t a company say “Oh that minimum wage clerk made a mistake, but don’t blame them, just an honest mistake.”

        Or is the law, if it’s on the shelf, it must be honored?

        • Zagorath@aussie.zone
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          4 months ago

          They would have to refuse to sell to anyone. It would likely not be lawful to leave it on the shelf and sell it at the higher price to someone else who might not have noticed the discrepancy, until they fix up the shelf pricing.

        • Zagorath@aussie.zone
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          4 months ago

          Australia, the country the article is talking about. That was a quote from the ACCC website.

        • T00l_shed@lemmy.world
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          4 months ago

          The closest thing I can think of would be Quebec, they have some fairly strong consumer protections, but i don’t know how far they would extend in cases like this

      • thumdinger@lemmy.world
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        4 months ago

        Once dynamic pricing is ultimately accepted as the norm, what is the lowest price? Also, if you have the ability to instantly correct pricing “mistakes”, then you never have to stop selling the product. There’s no penalty for gouging people until someone notices, and you can instantly revert to a known tolerable price and start over.

        If dynamic pricing is legal, and accepted by the consumer, whether as frequent expected pricing fluctuations, or the worst case scenario of personalised pricing, these protections may well be unenforceable.

  • Slashme@lemmy.world
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    4 months ago

    Or they could charge a customer more if they know the customer always buys the same product.

    How so they propose changing an e-ink shelf label per customer??

    • phx@lemmy.world
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      4 months ago

      Probably more timed towards certain times and demographics, but yeah it just takes a couple seconds to update and there are plenty of customers running “loyalty points apps”

  • melsaskca@lemmy.ca
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    4 months ago

    Do cost accounting and play fair. Will we be doing this short-change shit forever?

  • BurntWits@sh.itjust.works
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    4 months ago

    My grocery store has had these for a while. Dynamic price reductions are coming too. Instead of a set % off, it’ll calculate the most optimal percentage to take off based on popularity of the product, how long until expiry, etc. Just a heads up.

    • TellusChaosovich@lemmy.world
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      4 months ago

      Thank you for telling the useful side of what this could be like. I’m on a sales team who considers options like dynamic pricing, and it is nice to know what good vs bad to look out for.

      • Silver Needle@lemmy.ca
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        4 months ago

        Yeah, shame on you. Even if this is used to make things cheaper it still fits the definition of ‘discriminatory’. As a company you’re not going around doing handouts, you’re doing the very opposite because your whole existence relies on maximizing what you take over what you give and the more desperate someone is the more you take. Which is why rich people and business owners in general pay less for a pack of cornflakes than some poor mom raising kids on her own.