HP’s long-running use of firmware updates that block third-party ink and toner cartridges is drawing scrutiny again – this time under a new global sustainability standard that explicitly forbids the practice.

The International Imaging Technology Council (Int’l ITC), a trade group for cartridge remanufacturers, says HP’s latest printer firmware rollout conflicts with the requirements of the General Electronics Council’s (GEC) updated Electronic Product Environmental Assessment Tool, or EPEAT 2.0.

  • 🌞 Alexander Daychilde 🌞@lemmy.world
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    2 months ago

    I did tech support for HP DeskJet printers in 1996 - the 600, 600C, and 660C. I had a DeskJet around that time, but that was the last one I got because they started screwing around with the drivers.

    Back in the 80s/90s, HP made some great printers. Had a LaserJet 4 that lasted a long long time.

    But not long after I moved on to another job - I never bought HP again. And that’s now been a recommendation for literally 30 years.

    Do not buy HP!

    Also, unless you print a LOT of pictures, don’t buy inkjets. The ink has so many issues. Get a laserjer. Brother is a good simple brand. I have had a Brother color laser since 2018 and it’s still chugging along perfectly. I’m on around my second set of cartridges because I don’t print a lot. But whenever I do print, it’s there and ready to go.

    There’s a couple of other brands that are alright, too.

    But do not buy HP. Jesus, people, it’s been a full generation of people since this has been true! Nobody should be buying HP inkjet crap!

    • chonglibloodsport@lemmy.world
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      2 months ago

      HP used to make a lot of great stuff. Their spectrum analyzers were the best in the business. At some point they flipped a switch and went into full enshittification mode. They burned all their bridges with their most loyal and informed customers.

      • 🌞 Alexander Daychilde 🌞@lemmy.world
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        2 months ago

        Seems like it’s a consistent recurring issue with… capitalism? Whatever you want to blame it on. Profit-taking instead of consistent quality. Some assholes take over and trade on the previously good name of a company while killing it. It’s so stupid and short-sighted.

        • chonglibloodsport@lemmy.world
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          2 months ago

          I would say that, but… there are a lot of, for example, Japanese companies that have been around for decades or centuries making great stuff the way they always had. Unless you’re saying Japan isn’t a capitalist country (I’d love to see how that argument plays out), I’d say there’s some difference in company culture that leads to enshittification.

          I’ve heard in some cases it happens when a new CEO takes over and they have no respect for the existing culture, and just want to “make their mark” by chasing short term profits.

    • boonhet@sopuli.xyz
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      2 months ago

      Funnily enough I’ve owned 2 inkjets spanning two decades, both very infrequently used and… I never had issues. The last one was an HP even. Though after like a decade, the ink dried up I think. Before that I could just take it out of its hiding spot after a year and it’d still work.

      Never planning to buy another one though. If I REALLY need to, I’ll get a black and white laser one.

      • brbposting@sh.itjust.works
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        2 months ago

        Didn’t expect this in my search results

        Inkjet printers are prone to clogging when they aren’t used regularly. The print heads have microscopic nozzles that can dry out and block, leading to poor print quality, streaks, or missing colors. To keep them clear, it’s essential to run a small amount of ink through them periodically.

        InkjetStandby solves this problem with a simple, yearly solution. Each week, we provide a printable page with a tiny, multi-colour test pattern. The pattern is placed in a different position each week on a 52-grid layout, allowing you to use a single sheet of paper for an entire year. Just print the page, and you’re done.

        (emphasis mine)

        Was looking for a weekly cron script as an example of the ink drying issue being prevalent, but this is neat

        • boonhet@sopuli.xyz
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          2 months ago

          I know it’s prevalent. I’m just surprised it never happened to me. Neither printer was a particularly high end model either.

    • A_norny_mousse@piefed.zip
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      2 months ago

      From the article:

      According to the GEC’s published criteria, printer vendors have three compliance paths. They can avoid firmware changes that disable remanufactured cartridges, offer approved cartridge solutions that maintain device functionality, or make remanufactured options available for purchase through their own channels. Each route is meant to encourage a model in which printing components are reused rather than discarded.

      So far, more than 38,000 products remain listed under the older EPEAT 1.0 registry, while only 163 have transitioned to the new 2.0 standard – none of them printers.

      It’s not binding. Maybe articles like this one will shame hp into stopping that bs one day ☀️ (only joking)

  • SpaceNoodle@lemmy.world
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    2 months ago

    If a third-party ink cart can introduce a “cyber threat,” your unbelievably shoddy firmware would be the problem, you disingenuous Hamburglars.

  • spaghettiwestern@sh.itjust.works
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    2 months ago

    Next step: When a 3rd party cartridge is detected HP will degrade print quality just enough to make them unusable while blaming the cartridge manufacturers for the problem.

    • Wildmimic@anarchist.nexus
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      2 months ago

      But it would make a good law outlawing corporate assholery as a whole and might make a difference. Imagine a world in which corpos are not allowed to fuck over anyone, not their supplier, their partners or the customer… the world would be different.

    • Bahnd Rollard@lemmy.world
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      2 months ago

      Nah… My office does, and then pays a vendor to handle the issues (I work in IT, fixing those problems is literally my job) and they still cheap out on knock off toner (some of which works). It makes me sad…

    • andros_rex@lemmy.world
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      2 months ago

      Made the mistake of buying a HP “gaming laptop.” The goddamn thing chugs if you have five browser tabs open.

    • ozymandias117@lemmy.world
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      2 months ago

      The last time we tried using them, the computer came with Windows 98…

      They were horrible back then, not really sure how they are still in business.

  • vacuumflower@lemmy.sdf.org
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    2 months ago

    I’ve started thinking recently about business practices and printing and “Apple printer” jokes, and, well, Apple was making printers in the olden days when I was a baby.

    So, they could be making very expensive, but good printers, with no cartridge DRM whatsoever, now.

    That would possibly be a good thing, and with such regulations pressing at the opposing business model, could even be a financially good variant.

    OK, I think I’m starting to show fanboyish traits. I sort of really liked Apple when I was a kid, but later I started seeing iPhones around and I didn’t like their change from home computers and iPods to that.

    • NinjaTurtle@feddit.online
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      2 months ago

      The way apple is now, you would only be able to print (wirelessly) through Apple products. And probably also DRM ink cartridges on a “security” basis.

      Old Apple is not the same as current Apple.

    • Wildmimic@anarchist.nexus
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      2 months ago

      Me too - the print shop can deal with the issues, i have no problem paying a little extra for not having the headache of troubleshooting printer crap. Although I might get myself a B/W Brother printer for the everyday stuff - my ex sadly got my old one.

        • Wildmimic@anarchist.nexus
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          2 months ago

          I know that they are fine - but i haven’t had the need for color prints for ages now outside of 2 occasions where i needed like 5 copies each. For myself i prefer digital only either way. Just in case i really need something like return tickets a b&w printer is enough.

          The B&W one costs under 100€, the cheapest brother color laser 300€; the 200€ difference should last decades in the print shop, and the toner cartridges are a lot cheaper for b&w only.

  • NarrativeBear@lemmy.world
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    2 months ago

    Only? What about all the other right to repair and freedom of choice laws?

    Imagine bricking a car because it filled up at a competitive brands gas station.

    Honey I am going to do fill up the Honda and the Honda station!

  • raspberriesareyummy@lemmy.world
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    2 months ago

    it’s been at least 15 years that I’ve known better than to buy any HP products. Still - fuck their CEO(s) with a rusty rebar.

  • Tollana1234567@lemmy.today
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    2 months ago

    EPSON is probably the second worst printer system. we use laser printer instead now. any expensive color pictures, words we need, we just go to a kiosk/print store to do it, or large number of pages at once.