• catloaf@lemm.ee
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    2 months ago

    This sounds accurate based on the user reports. They’re not bricking anything, they just make you do manual registration if you use third party toner.

    • suburban_hillbilly@lemmy.ml
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      2 months ago

      …they just make you do manual registration if you use third party toner

      Man, if only we had a word for disabling critical features in this way.

      • catloaf@lemm.ee
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        2 months ago

        If there is one, it’s not “bricking”, because it still functions as a printer.

        • bane_killgrind@slrpnk.net
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          2 months ago

          So on one hand, yes. On the other hand, there are tasks that are onerous to non technicians.

          If you asked me to do it manually, sure. I’ve interacted with a bunch of software, understand measurement systems, done some programming etc.

          My wife on the other hand… There’s no overlap between ecology or life sciences in this task. Outside her ability.

    • Blue_Morpho@lemmy.world
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      2 months ago

      Which is weird because one of Rossman’s sources claimed that they were on the phone with Brother, asked how to do manual registration, and were told it couldn’t be done unless a genuine Brother toner cartridge was installed.

      • catloaf@lemm.ee
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        2 months ago

        That person was just plain wrong. The same source showed the manual registration sheets under their reddit post.

      • bane_killgrind@slrpnk.net
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        2 months ago

        Maybe support agent was being lazy, or ignorant.

        The portal the agents use should be able to bring up internal info via keywords like “colour registration”

      • LastYearsIrritant@sopuli.xyz
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        2 months ago

        Customer service reps have almost the same information that a customer would have. The only difference is they have a few more tools available to them.

        Asking policy questions or anything at this level would likely get no useful info.

    • LemmyFeed@lemmy.dbzer0.com
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      2 months ago

      I have a black and white brother laser printer that had 3rd party toner that worked fine for years, it was even a two pack of toner. Then I installed a firmware update and immediately it threw an error stating trouble with the toner and refused to print. Tried the unopened 2nd toner, same error. Looked and searched all over online and could not find the previous firmware to try a roll back.

      I then purchased a new two pack of 3rd party toner from a different brand and it worked just fine. My guess is with each new firmware they also have a set of chips to block (each toner has a chip on it) that they bundle into to update.

      I’ll never install another firmware update for that printer now.

      I would consider what they did as bricking my toner.

      • catloaf@lemm.ee
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        2 months ago

        The links are in the article.

        I don’t know the specific process, but usually it’s printing a registration page and then entering the offsets on the printer’s control panel.

    • Cocodapuf@lemmy.world
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      2 months ago

      Meh, I think it’s pretty straight forward. It’s just a description of the scenario.

      Mario games are first party content, because they’re made by the same company that makes the console. This says nothing positive or negative about the game, just who developed it.

      I’ve used printers that don’t have cartridges, instead they just have ink wells you can fill with any ink. You do have more freedom with ink choices, but they’re a different kind of hassle. It’s not simply a better solution.

      (Speaking of solutions, sometimes the ink you buy is more of a suspension than a solution, and it’ll clump up and dry in the feed hoses, a real pain in the ass.)

      • patatahooligan@lemmy.world
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        1 month ago

        but they’re a different kind of hassle

        Can you elaborate on this? I thought they would be straight up better to work with and I was thinking of buying one in the future. Is it just about the drying up issue you mentioned or are there other drawbacks?

        • Cocodapuf@lemmy.world
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          1 month ago

          I mean yeah, most systems with a reservoir are going to use some kind of feed tubes to get the ink to the print head, and tubes just clog; basically, they only have 2 states of existence and one of them is “clogged”. If you do very regular printing, like a full color page at least twice a week, then they aren’t going to clog, but very few people actually print that consistently.

          Truth be told, I’m just done with inkjet printing all together. At this point I can’t recommend anything but a laser printer, you tend to pay more up front, but then it actually works and it keeps working for a decade or more.

    • PlutoniumAcid@lemmy.world
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      24 days ago

      Maybe Lexmark? OKI? I vaguely recall there was 1 other not-evil printer company.left.

      Otherwise, I’ve heard good things about clay tablets.