Google announced the end of support for early Nest Thermostats in a support document earlier this year that largely flew under the radar. As of October 25, first and second generation units released in 2011 and 2012, respectively, will be unpaired and removed from the Google Nest or Google Home app.

Users will no longer be able to control their thermostats remotely via their smartphone, receive notifications, or change settings from a mobile device. End-of-support also disables third-party assistants and other cloud-based features including multi-device Eco mode and Nest Protect connectivity.

  • BanMe@lemmy.world
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    6 days ago

    The biggest mistake I made in my home was installing $3k in Nest gear, right before they were purchased by Google and the forthcoming Homekit support was abandoned. I cannot wait to get my Ubiquiti camera drops wired so I can stop paying the whopping $20/mo for cloud storage that was $8/mo when I started.

    Tl;dr: Fuck Google

  • TrackinDaKraken@lemmy.world
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    5 days ago

    I dipped my toes into “smart” thermostats with a Wyze. Meh. I don’t really need to set the temp from my phone, or any of the other features, beyond having a simple schedule. I’m seriously considering reverting all the way back to an old-school bimetal strip, dial on the wall type, in private protest of all this crap.

    (Don’t get a Wyze. I think they’ve been discontinued anyway. The damn thing loses connection to the wifi three or four times per year, then I need to go through the ENTIRE setup process again, from the very beginning. The wifi antenna is in the closet not three feet away. POS.)

      • pishadoot@sh.itjust.works
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        3 days ago

        This is a blanket statement that doesn’t really hold up.

        Commercial off the shelf cloud service based smart home = control over you.

        Fully self hosted smart home = control over your house.

  • ssillyssadass@lemmy.world
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    5 days ago

    I’m imagining some poor rube who bought fully into the IoT. Like every appliance they own is smart. Then one day they wake up to their entire house no longer functioning because the smart devices can’t connect to whatever services they need. Can’t even work the smart locks on their doors.

  • CaptPretentious@lemmy.world
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    7 days ago

    Oh how kind of them! They force disconnect an appliance but give you a coupon to buy the latest model.

    And the newest model is different how? It’s a thermostat after all.

    Whole reason I got one was because of the promised savings (never saw any, from the learning, just bullshit offers that allowed the electric company access…).

    Guess it’s back to the tried and true mercury thermostat.

  • kalpol@lemmy.ca
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    4 days ago

    Joke’s on them, mine hasn’t been connected since about 2018. Works very well as just a thermostat

  • Bosht@lemmy.world
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    5 days ago

    I bought a $500 dollar video security system and they pulled this shit on me. Not Google, but Arlo. Not even a ‘hey we will just disable some of the cloud benefits’ just straight up disabled my shit and gave me a shitty ‘heres 10 percent off a new system!’ email. I don’t buy into smart always connected tech much as is, but that was def a reason for me to not buy anything further.

  • scarabic@lemmy.world
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    7 days ago

    On the other hand, one can understand why Google doesn’t want to continue to pour resources into an ancient platform just to keep it on life support.

    Bullshit. “Pour” my ass. Issue a legacy build of the app that controls them and walk away. What horseshit. This is shameful. The only reason it won’t blow up into a huge debacle is that these products targeted wealthy early-adopters in the first place and those folks can afford to upgrade, and most probably already have.

  • db2@lemmy.world
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    7 days ago

    This is exactly why I didn’t buy one of these or the Amazon version. I didn’t trust that the devices would work as long as they could function and was correct.

    • olympicyes@lemmy.world
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      7 days ago

      I’ve got one but I bought it from Nest, not Google. TBH I’m surprised it was supported this long, not in a thankful way but because Google is so anti consumer. I didn’t realize the app didn’t work until I saw this post. I’m glad to find out now, not during a heatwave where I’m trying to cool the house when I’m driving home.

    • chillpanzee@lemmy.ml
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      7 days ago

      I bought one a bunch of years ago. Maybe 10 years. It worked fine. Did it’s thing. Then for no reason google chooses to kill it. Fool me once.

      • unphazed@lemmy.world
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        7 days ago

        I replaced mine with a Sensi. 4 months with Nest, and it decided to confuse hot vs cold signals. Middle of August, it tried to “cool” my house at 3am, instead turning on the furnace, and just kept on going due to the temperature rising. For a week straight, I awoke to 90 degree temps in my house at 3:30 to 4am, and a nice heating bill. I had an hvac friend come over ad tell me in fact, yep, it’s sending signal to furnace, not ac. He checked the wiring, all good. He admitted he knew little of Nests, but said only an idiot would design a thermostat that could allow for a hot/cold signal switch without rewiring.

        • Brkdncr@lemmy.world
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          7 days ago

          Heat/cool wiring is rarely correct, many thermostats will have a software option to reverse the wiring.

          Sucks that yours got reset for no good reason but it’s probably for the best

          • unphazed@lemmy.world
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            6 days ago

            I mean, I’m not a trained tech, but it isn’t hard to open up the heat pump and look at wires going in and looking at the thermostat and making sure they match. Although I admit someone ran stranded wire instead of solid core (one day I might try to fish a new wire). For now I just tinned the ends.

        • shalafi@lemmy.world
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          7 days ago

          I have a Sensi and didn’t program it correctly, though my wiring was on point. HVAC guy puzzled over it a few then called me over to show me what the cryptic options meant. Been solid for a few years now.

          I’d like to see those options in the app, but if those were included people would fuck them up and blame the company. 🤷🏻

    • nocturne@slrpnk.net
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      7 days ago

      I got 11 years out of mine. I had been wanting to upgrade it because it did not accept sensors.

      Does it suck that it was still functional? Yup.

      • billwashere@lemmy.world
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        7 days ago

        I mean they could just unlock the dang things at let some industrious hacker make them useful again. Hell I’d pay like $10 for a firmware that would work with home assistant.

        • nocturne@slrpnk.net
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          7 days ago

          I would have paid for that as well. I would pay for that for my truck’s infotainment center as well.

            • nocturne@slrpnk.net
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              7 days ago

              I think car manufacturers that put closed systems in vehicles and then abandon them should be required to either open source the system or push a final update that adds Android auto/apple car play (or whatever they are called)

    • Damage@feddit.it
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      7 days ago

      I’ve got one of those with bi-metallic strips, it’s 35 years old, works no problem.

    • Alexstarfire@lemmy.world
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      7 days ago

      Uhh, isn’t this just turning them into dumb thermostats? It says you can’t control it via phone. Not that it stops working altogether.

  • scarabic@lemmy.world
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    7 days ago

    This isn’t “end of support.”

    This is “loss of functionality.”

    Totally inexcusable.

    • spaghettiwestern@sh.itjust.worksOP
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      7 days ago

      Samsung did something similar with one of their tablets when they remotely removed an app that provided an IR remote function - a primary reason for my purchase. Samsung’s support not so politely told me, “Too fucking bad.” when I objected.

      There was something I could do about it though. Even though a replacement 3rd party app was less than $5 I haven’t purchased another Samsung consumer product or service in almost a decade.

      • scarabic@lemmy.world
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        7 days ago

        They were rude to you about it too? Jesus. I’m pleased to say I’ve never bought any Samsung product.

    • chillpanzee@lemmy.ml
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      7 days ago

      Yeah. And even “loss of functionality” makes it sound passive; as if it just happened by accident. They Intentionally broke a working product.

      • scarabic@lemmy.world
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        7 days ago

        Heh I guess this is my work self showing through. I’m a software developer and “loss of function” is a very severe term to me :D it’s only surpassed by loss of data, accessibility/legal issue, and security/privacy breach. On the less severe end we have loss of telemetry, degraded function (meaning there’s still a workaround) degraded performance, and finally cosmetic defect.

    • SaveTheTuaHawk@lemmy.ca
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      5 days ago

      No it isn’t. I have one of these, the only loss of function is remote internet settings, which was a stupid feature. It was an escalator, it’s now become stairs. It still works fine as a thermostat, except Communist countries no longer know my house temperature.

      Amazing how tech heads focus on minor shit like this with the long list of problems currently facing Fascist America.

      • scarabic@lemmy.world
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        4 days ago

        I don’t say loss of ALL function.

        You have lost functionality, sir. But people who overpaid for early Nest products have always been amazing at justifying their own purchases, so I’m not surprised you’re now minimizing this move.