Fewer than 4.5% of Microsoft 365 customers pay for Copilot after three years, only 1% use it weekly, and Microsoft raised prices regardless.

  • betanumerus@lemmy.ca
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    4 days ago

    “Co-pilot” made me switch back from 365 to the “One-time purchase Office Home 2024”.

  • FreddiesLantern@leminal.space
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    5 days ago

    They just can’t launch a product can they? I mean if you look back:

    Vista: “oh shit! Oh shit! Quickly, course correct!!!” And then w7 made it a little better.

    W8: FUCK!! Again!!! Then there was the service packs and it was ok.

    And now this. When is it going to be the moment? You’d think they would’ve course corrected by now instead of doubling down so viciously.

            • jve@lemmy.world
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              4 days ago

              Have fun at the party.

              Damn, sick burn.

              Really good one.

              Funny, funny stuff.

              Still in use btw, so anything else?

              Anything else? Are you asking for more criticism on your comment?

              If you’re asking me to engage in a battle of wits, you’ve got me man. You’ve already demonstrated just how skilled you are.

              I yield, sir I yield. Please, don’t sarcastically repeat insults you heard somebody else use. I beg of you.

              2015 called and told me that you were the best they’ve seen.

              Deepest apologies if you just woke up from a brain damage induced coma.

              • FreddiesLantern@leminal.space
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                4 days ago

                Nah I’m not that interested in this kind of jousting.

                Just to clarify: W10 is still used and supported, therefor I count it as part of the current ms ecosystem. That’s all I wanted to get at. But you really seem like wanting to be a dick about semantics.

                • jve@lemmy.world
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                  4 days ago

                  Ah yes, im the one being a dick.

                  Have fun at the party.

                  I am curious though, what was your intent when you asked “so, anything else?”

    • 1984@lemmy.today
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      5 days ago

      Even the word “service pack” is funny to someone like me who doesn’t use windows.

      They mean patch but it’s corpo speak… :)

      • hactar42@lemmy.ml
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        4 days ago

        Before Windows 10 monthly patches were not cumulative. So, there were times when you would reinstall your OS and have to install hundreds of patches. It was a huge nightmare especially when some patches were dependent on others. For example, if you missed a servicing stack update, you would not get security patches. To help with this M$ would release “service packs” ever few years. These were a cumulative bundle of the security and stability patches, and sometime would have new features. For example, PowerShell was originally shipped as part of service packs. But basically they were a way to save you a few hours when doing reinstall.

  • Thebeardedsinglemalt@lemmy.world
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    5 days ago

    Copilot is the new clippy in word and it’s annoying.

    On occasion there will be an invisible window on the primary monitor in which no windows applications response. I will have paint open on the primary monitor and about 2/3 of the window won’t register the brush to paint in it. Found it it is copilot related and if you close it in the task bar things start working again.

    Fuck copilot

  • rmrf@lemmy.ml
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    5 days ago

    That’s because out of all the slop canons, it’s the only one that just doesnt work

  • siravious@lemmy.world
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    5 days ago

    I really wish I knew to what extent they retasked engineers to work on that pile of shit copilot rather than maintaining and improving the rest of their portfolio. In recent weeks alone, I have provisioned a Windows 365 box that mysteriously randomly showed up in São Paulo Brazil, despite the account and everything else being based in the US. Intune Controls erroring out every click when I tried to set policy to fix it. I have had OneDrive zip files, almost always corrupt, regardless of end point or network connection.

    I couldn’t even change a billing payment method without going through support on another case, and all of this adds to the infuriating addition of friction and clicks to get to the old fucking apps at office.com. All this from the same company that brought you windows server 2012 when tablets were released and took away the start menu as if all of us were going to start running our data centers on fucking tablets.

    On top, no less, of Microsoft proactively going out of their way to spy on Windows users and forward their information to law-enforcement without them being under investigation and without a warrant.

    Enshitification surely is a thing, but at $1 trillion company scale is just absolutely fucking wild.

  • mechoman444@lemmy.world
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    5 days ago

    Just “upgraded” to win11. The first thing I did was uninstall 365 and copilot. As long as I draw breath I will never use the crap.

    O and one drive… Never.

    • Rothe@piefed.social
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      5 days ago

      Be prepared to remove it many times in the future. They basically turn it on every time you update, and at some point they will remove the option to even do that and make it mandatory.

      • mechoman444@lemmy.world
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        5 days ago

        Yes. I’ve heard of this. I’m not happy about the upgrade. I only need windows for gaming otherwise I’d be on Linux.

  • Rooster326@programming.dev
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    5 days ago

    Not a fan of Copilot but how is it only 4.5%

    They literally changed every single Office 365 Subscription to add a $30 Copilot subscription. You have to pretend to cancel to change it back

    Did that many people really threaten to cancel?!

    • Echo Dot@feddit.uk
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      5 days ago

      I suspect most people on business accounts and they can’t really mess with businesses as much as customers

  • 404found@lemmy.zip
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    5 days ago

    I really wanted to make copilot work. Spent hours and hours hoping I was the problem and I could prompt it well enough to provide something useful in return. At this point I’d rather have the old Microsoft Paperclip help me.

    • Rooster326@programming.dev
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      5 days ago

      It is good at taking technical text, and generating “executive” speech. My role is in the line between developer and executive and it’s quite good at dumbing it down translating the technical bits. Fills it full of fluff that the LinkedIn lunatics My bosses love

      But I am literally graded on my token usage on my reviews so shrug

      • blargh513@sh.itjust.works
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        5 days ago

        It’s just marginal at most anything it does. I use it to monitor my inbox and chats. It misses stuff all the time. I’ve actually had to use claude to create very specific prompts for Copilot agents. It helped a lot, but overall, it’s just not very good.

        I tried to get my company to buy my security team Anthropic tools, but they all fought me on it. My boss, my employees, everyone.

        I told them that while we’re here trying to make Copilot help us work through things, the bad guys are out there using anything they can get their hands on. In response, my boss said that we should focus on patching and not spend time concerning ourselves with what bad actors are doing to leverage AI.

        I never understand the current anti-AI view for a lot of people. When regular people use it to try and help them do their jobs, they turn out slop, when adversaries use it to successfully and rapidly mount cyber attacks, all of a sudden it is scary effective? Which is it, because it can’t be both. Either AI is shit and makes slop or it is effective in the hands of people that learn how to use it.

        • Rooster326@programming.dev
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          5 days ago

          I think that the people you will find who like AI and have used it know it’s great at some things.

          But it’s being jammed into everything and they’re using it to run our water, our aquifers dry, to set the literal Earth on fire. On principle alone - I am very conflicted on it.

  • IzzyScissor@lemmy.world
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    5 days ago

    I remember 15 years ago when I needed to reformat my Windows PC and called Microsoft to ask how to import my Office account onto my clean install. They informed me that I already used my ‘backup’ copy when I reformatted last, and I would need to buy a new copy of Office in order to get it running on the same machine again.

    OR, they had this ‘Special Deal’ for Office 365 where I could spend 1/2 as much money that day and re-download it as many times as I need! I confirmed with them that I lost my access for software I’ve had for years and that even with their ‘best deal’, I can only rent it back from them and I’d be right back in the same boat in two years. I asked how that was any better and the guy ‘helping me’ didn’t know what to say.

    Unsurprisingly, I’m posting from a Linux machine and use LibreOffice now.

    • adarza@lemmy.ca
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      5 days ago

      i could count on one hand the number of users i’ve run across that absolutely had to have the real microsoft office. an alternative like libreoffice works just as well for nearly everyone.

      • Skeezix@lemmy.world
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        5 days ago

        I really wish libre office didnt feel and look like it was written by a physicist in 1997. I’d love to switch to it.

        • cabbagepatchcrabs@retrolemmy.com
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          4 days ago

          100% with you on that, it feels like there is such a strong division it’s almost some of these software packages go out of their way to look old/awful just to show how OpenSource they are. Stop being obstinate and let me love you.

        • blargh513@sh.itjust.works
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          5 days ago

          I use it for my personal stuff. It’s pretty rough. It gets the job done, but it’s not fun to try and figure out how to do things with it. Charting in their spreadsheet program is frustrating.

  • dparticiple@sh.itjust.works
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    5 days ago

    I tried to use M365 (CoPilot) with a seemingly simple task - take a Word doc with a form and populate it with some example data. It took several minutes to think, and then fifteen or so more to complete.

  • blazeknave@lemmy.world
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    5 days ago

    What’s even behind it? I always assumed openAI given the early investment deal. Is Microsoft an AI vendor with their own frontier models?!

  • FlashMobOfOne@lemmy.world
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    5 days ago

    This is a good time to remind everyone of LibreOffice, which is free and fantastic.

    Also O&O ShutUp, which helps you turn off Windows’ intrusive anti-privacy features and delete Copilot.