I was going to opt for a battery replacement, but I called the local store that does the replacement, and they told me that it’s common for the screen to break during the battery swap process. And if they break the screen, I would be on the hook for the cost to replace it, around $160. I don’t know how that is even legal in the first place, but it certainly turned me off from wanting to let them change my battery. And mailing the phone in for a battery swap would leave me without a phone for weeks…
Even if you mail it to Google, they will make you pay for the screen before they will do the swap. That’s what happened with my 4a. I had them ship it back instead and took the cash.
I mailed in my 4a which had a fully intact screen, they claimed it was damaged and would have to replace it to do the battery. I think they were just telling that to everyone because they knew they’d probably break it.
I was going to opt for a battery replacement, but I called the local store that does the replacement, and they told me that it’s common for the screen to break during the battery swap process. And if they break the screen, I would be on the hook for the cost to replace it, around $160. I don’t know how that is even legal in the first place, but it certainly turned me off from wanting to let them change my battery. And mailing the phone in for a battery swap would leave me without a phone for weeks…
At least they were upfront about that issue.
I too don’t understand why you would be responsible for THEM breaking the screen.
Imagine your mechanic breaks a part while changing your oil then says you’re responsible for the cost of it.
You’ve got a better mechanic than me I guess. If you bring in an old shitty car for repairs you can expect more than one thing is in bad shape.
Even if you mail it to Google, they will make you pay for the screen before they will do the swap. That’s what happened with my 4a. I had them ship it back instead and took the cash.
What do you mean? Did your phone already have damage to the screen, or they were making you preemptively pay in case the screen broke?
I mailed in my 4a which had a fully intact screen, they claimed it was damaged and would have to replace it to do the battery. I think they were just telling that to everyone because they knew they’d probably break it.