For years, more ham-fisted printer manufacturers have waged a not-so-subtle war on consumers by blocking the ability to use cheaper, third-party printer cartridges. HP and Canon have both been part…
This is why you shouldn’t get your news from clickbait YouTubers. Especially when their source is a three-year-old reddit post that doesn’t even support their claim.
Company’s PR dept saying “we didn’t do it” is not proof of anything.
If they’re not blocking 3rd party cartridges, why even implement DRM?
Do they have so much extra money that they’re developing features they’re not planning to use just because they’re bored?
In this case, I kind of don’t blame them in terms of warranty work. Like yeah, if the machine faults out within the warranty period, they should replace it. But if the machine breaks because someone uses $3 ink from a bodega that’s made from busted open bic pens, then no manufacturer should be on the hook for replacement when caused by user negligence, and I don’t blame a company for using some measure to determine that.
That’s actually a fair price for 3rd party replacement.
I used to work at a computer shop, and people only ever bought the cheapest available cartridges.
We also used to do printer repair, do you know how many printers had to come in because of shitty ink?
The answer is zero.
And anyway, in your example the printer manufacturer has no business tracking your ink usage, whether it’s by spying on you and phoning home, or recording this info in the printer’s memory.
My main concern here is that they (allegedly, I haven’t confirmed) remove old firmware. If customers want to try out older firmware to see if that fixes their problem, they should be able to. It doesn’t cost much, so why not?
Yeah, voiding a warranty because the customer used something that could cause irreversible damage makes sense. Removing access to older firmware does not.
Ah, that’s fair on the old firmware bit, I hadn’t heard about that. I have a Brother laser printer, but it’s locked down on my network for phoning home.
I mean “Brother says” is most definitely not proof that that person was wrong. Here’s the question: Has anyone else able to verify their claim? Surely there are tens of thousands of printers out there that someone could verify…?
This is why you shouldn’t get your news from clickbait YouTubers. Especially when their source is a three-year-old reddit post that doesn’t even support their claim.
Company’s PR dept saying “we didn’t do it” is not proof of anything.
If they’re not blocking 3rd party cartridges, why even implement DRM?
Do they have so much extra money that they’re developing features they’re not planning to use just because they’re bored?
So when someone uses random sludge instead of ink and breaks the printer they can point at that as the cause.
It’s basic CYA. They’ll let you do whatever you want, but if something goes wrong and it breaks then you’re on your own.
That’s a very charitable way of looking at DRM.
In this case, I kind of don’t blame them in terms of warranty work. Like yeah, if the machine faults out within the warranty period, they should replace it. But if the machine breaks because someone uses $3 ink from a bodega that’s made from busted open bic pens, then no manufacturer should be on the hook for replacement when caused by user negligence, and I don’t blame a company for using some measure to determine that.
That’s actually a fair price for 3rd party replacement.
I used to work at a computer shop, and people only ever bought the cheapest available cartridges.
We also used to do printer repair, do you know how many printers had to come in because of shitty ink?
The answer is zero.
And anyway, in your example the printer manufacturer has no business tracking your ink usage, whether it’s by spying on you and phoning home, or recording this info in the printer’s memory.
My main concern here is that they (allegedly, I haven’t confirmed) remove old firmware. If customers want to try out older firmware to see if that fixes their problem, they should be able to. It doesn’t cost much, so why not?
Yeah, voiding a warranty because the customer used something that could cause irreversible damage makes sense. Removing access to older firmware does not.
Ah, that’s fair on the old firmware bit, I hadn’t heard about that. I have a Brother laser printer, but it’s locked down on my network for phoning home.
I mean “Brother says” is most definitely not proof that that person was wrong. Here’s the question: Has anyone else able to verify their claim? Surely there are tens of thousands of printers out there that someone could verify…?