I mainly use it for comparing products, and finding tools/products that fit my needs (sustainability/longevity/value/complexity/learning curve/beginner friendliness). I find it to be really time saving for this particulqr purpose. Customer service agents should be forgotten by history ASAP.

I have a similar story, but in response to their action against RIF, i just started lurking old.reddit without an account (as matter of principle, I stopped using my account). Now I’ve finally made the switch, but am having trouble navigating here. What are your fav communities on lemmy, if I may ask? Honestly quite happy that they removed my access to reddit, as now I can participate in dedicated forums like in the internet of old, before the massive internet hubs AKA reddit, insta, fb etc :)