If you haven’t seen it yet, we recently made the announcement that starting July 1, 2026, the price of “Jellyfin Premium+ One Super Unlimited (with Ads)” will increase to $0.00 USD*. There has been a lot of enthusiasm regarding charge backs, and we’re simply blown away by the community’s response.

As we’ve had a high volume of inquiries, I’d ask if you could please wait until I’m off the support email shift to reach out about this issue. I’ve attached our schedule so you’ll know when it is safe to reach out.

Thanks, and happy streaming!

*Example price in USD. Exact pricing in other currencies may vary.

  • belunos@lemmus.org
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    1 month ago

    I recall a lot of people commenting how they were really happy with jellyfin after the plex increase

    • Victor@lemmy.world
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      1 month ago

      I am really happy with Jellyfin after giving up on Plex, after realizing they really do not care about their customers/users. We have a bug on LG TVs where Plex is incredibly sluggish, both to start up and to navigate. Even moving between elements on a single screen takes like 1.5 seconds.

      Been a known bug to the developers for about a decade going by the forums. Devs have responded to this. They won’t respond anymore. They don’t care.

      I openly suggested in the forum posts there, that people should move to Jellyfin, and that I was doing the same. Enough is enough. Plex used to be quite performance on my TV.

      Jellyfin just flies, with the exact same library access.

      • belunos@lemmus.org
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        1 month ago

        Is it any better on a streaming box? Most smart TVs are slow as shit at everything. I have an LG and haven’t even bothered with the smart functions. If I made decisions, smart TVs would be best effort, always.

        • Victor@lemmy.world
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          1 month ago

          I don’t know what a streaming box is exactly but,

          Most smart TVs are slow as shit at everything.

          I don’t think that’s an excuse when all you need to do is show some pictures and text on screen, not even animate them. The video playing part works great, and streaming at UHD HDR 5.1 works fine. It’s just the navigation part that Plex doesn’t do well.

          And like I said, it’s even less of an excuse when Jellyfin doesn’t have the same issue on the same hardware.

          Another indication that Plex is doing something shitty is that the TVs own screensaver frame rate stutters when Plex is the open application. But not with any other app. So Plex clearly has some kind of working loop in the background that completely fucks its performance.

      • UnderpantsWeevil@lemmy.world
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        1 month ago

        Jellyfin just flies

        Idk about “flies”, but it’s tolerable. On older TVs it remains clunky, but usable. Also, definitely has it’s share of bugs. But that’s FOSS for you. I’m not going $750 out of pocket for it.

        • Victor@lemmy.world
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          1 month ago

          I have a TV from 2019, it surely flies on that. Compared to Plex anyway, with its 1–2s just to move a square outline from one movie poster to another movie poster, same hardware, same library. It’s ridiculous. Jellyfin master race.

          Also curious what kind of bugs you are encountering? I haven’t seen any as of yet. Maybe one, where you are sometimes unable to back out of playing media with the remote back button and have to aim-click it with the cursor and middle button. Other than that I haven’t seen anything else.

          • UnderpantsWeevil@lemmy.world
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            1 month ago

            I have a TV from 2019, it surely flies on that.

            I’ve got a newer TV from 2021 and it’s great. On an older one from 2015 it surely does not.

            Also curious what kind of bugs you are encountering?

            Outside the latency, the biggest problem I have is matching shows to their metadata. Anything Disney related (Hocus Pocus, for instance) wants to tie itself to something totally random. Some anime (Frieren) refused to recognize the second season and keeps matching episodes to Season 01 titles/screenshots.

            It’s not the end of the world, but it’s annoying and cumbersome. I’ve heard Sonarr/Radarr integration help, but then I’m down a rabbit hole of apps to support apps to support apps.

            I just want something seamless and out of the box to organize my digital library, not a second job doing IT work to support a miniature Netflix.

    • normonator@lemmy.ml
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      1 month ago

      To archive the good ones, because you are correct. Modern stuff is mostly just crap.

    • Robust Mirror@aussie.zone
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      1 month ago

      If you can’t see why people subjectively like new stuff, that’s not something anyone can really help you with. You’re welcome to watch the office or whatever on repeat for the rest of your life, or simply not watch TV, but to say you fundamentally can’t understand why anyone would watch anything new says more about you than them.

  • neon_nova@lemmy.dbzer0.com
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    1 month ago

    I decided to bite the bullet and just pay the price increase. I will be looking for other services to use before I am charged again. Does Windows Media Player work well for you guys?

    • Bazoogle@lemmy.world
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      1 month ago

      I was using VLC, but after they converted their cost into a subscription platform of $0 a month I had to move. Was going to use Jellyfin, but now this… Guess I’m gonna have to start putting all my media on film

      • BuccaneerScientist@discuss.tchncs.de
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        1 month ago

        If you go the film route, consider using 8mm. Even though some people thinks it’s still too experimental i find the file compression to be far superior (one third file size after transcoding my library from VHS -> 8mm film) and they barely burst into flames.

        Besides who has movie nights without drinks nearby you can put on the fire?

        Make sure you use mixed drinks and not hard liquor as that will not put out fire and make your insurance company really annoying.

  • grimacefry@aussie.zone
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    1 month ago

    Really spammy today with all the Jellyfin glow up and Plex bashing. Plex works great, if you didn’t get a Plex Pass over a decade ago for $20 that’s your loss. Organisations can’t offer great services for free. Eventually Jellyfin will have to start charging, and eventually they will “suck” as well. You young people haven’t been on this rollercoaster long enough to see history repeat itself again and again and again. So have fun with your Jellyfin

    • Ibuthyr@lemmy.wtf
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      1 month ago

      Organisations can’t offer great services for free.

      The point of self-hosting is that you’re not dependent on a service from a company. You’re literally hosting the service yourself. Also with Plex. So essentially you’re paying them AND you’re doing the work for them.

      And no, why would Jellyfin have to start charging? That’s the whole point of FOSS software. They get their money from donations and support programs and whatnot. They don’t have to succumb to the bullshit that is perpetual growth.

    • fosho@lemmy.ca
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      1 month ago

      You’re conveniently ignoring the part where Plex requires you to have an account on their server and has had a recent data breach. JF has exactly zero risk of that.

      • grimacefry@aussie.zone
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        1 month ago

        Eventually they will add features or have to add functionality that incurs licensing costs that will have to be passed on to users in exactly the same way as Plex found

        • grrgyle@slrpnk.net
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          1 month ago

          With respect, I think you’re misunderstand what FOSS is. You’re applying business logic to a free, open source project, with strong community support. Here is the Jellyfin source code. It includes everything you need to freely build the software including all of it’s history and context. Here are improvements that are currently being reviewed, most of them are not from members of the org, but just users of the software who want to make it better.

          Anyone can make a copy, or a new base project as a “fork” and if that new fork is still free where do you think all the donations are going to go?

        • iegod@lemmy.zip
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          1 month ago

          You’ve been around all this time but can’t distinguish between an open source project and a private company’s offerings? Come on now…

        • FluffMongo@lemmy.world
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          1 month ago

          Why? Why exactly would they have to add something that requires licensing? And if they do, why would the community not simply fork it to remove it?

  • ifmu@lemmy.world
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    1 month ago

    Unbelievable! I just recently switched to and started paying for Jellyfin Premium+ One Super Unlimited (with Ads) to see if I wanted to pay the lifetime license. I’m moving to JamRudder instead! This is a disgrace!!!

  • ViceroTempus@lemmy.world
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    1 month ago

    I can barely afford to pay attention, now they want 4x as much? Who the fuck can afford 4 * $0 in the current economy?!

    • Bazoogle@lemmy.world
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      1 month ago

      “Jellyfin Premium+ One Super Unlimited (with Ads)” will increase to $0.00 USD*

      Does this look like a joke to you? Jellyfin and their typical price hikes. They’ll probably cut the pay of their volunteers next, if I had to guess.