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themachinestops@lemmy.dbzer0.com to Technology@lemmy.worldEnglish · 6 months ago

Klarna’s AI replaced 700 workers — Now the fintech CEO wants humans back after $40B fall

www.livemint.com

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Klarna’s AI replaced 700 workers — Now the fintech CEO wants humans back after $40B fall

www.livemint.com

themachinestops@lemmy.dbzer0.com to Technology@lemmy.worldEnglish · 6 months ago
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  • Brainsploosh@lemmy.world
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    6 months ago

    deleted by creator

  • AnUnusualRelic@lemmy.world
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    6 months ago

    That’s because they forgot to also replace the CEO. Beginner’s mistake.

  • Kokesh@lemmy.world
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    6 months ago

    Klarna is the worst. We ordered a canoe last year, it wasn’t delivered by the company in time, we cancelled the order. It got acknowledged by the seller, order got cancelled. Klarna kept bugging us for payment, telling us to talk to the seller. So we did, but he said we need to go to Klarna. So we did. This ping pong went for some time, eventually Klarna admited we don’t need to pay. And now we have problems getting anything on the invoice, as we paid later. Fuck Klarna.

    • Jimmycakes@lemmy.world
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      6 months ago

      Your mistake was not hiring an Ai to cancel it for you.

      • sugar_in_your_tea@sh.itjust.works
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        6 months ago

        I wonder if that would actually work, keep calling with the AI until one of you gives up.

    • EtherWhack@lemmy.world
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      6 months ago

      Their system screwed up an auto-payment which they eventually fixed. They however left the delinquency mark on my account (they only corrected the notice sent to the credit bureaus), so any purchases had to be paid within 30 days.

      Couldn’t and close out and delete my account fast enough.

  • TomMasz@lemmy.world
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    6 months ago

    They’ll have jobs right up to the introduction of the next gen AI.

    • Ex Nummis@lemmy.world
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      6 months ago

      That might be a while. AI cannibalizing itself is a real problem right now and it’s only going to get worse.

      • Kokesh@lemmy.world
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        6 months ago

        Let’s hope the current ai chokes on the crap it produces and eats afterwards.

        • Ex Nummis@lemmy.world
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          6 months ago

          Don’t forget, there’s also people deliberately poisoning ai. Truly doing God’s work.

          • Kokesh@lemmy.world
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            6 months ago

            Yup. Me on my quite big karma account on Stack Overflow: I gave up on it when they decided to sell my answers/questions for AI training. First I wanted to delete my account, but my data would stay. So I started editing my answers to say “fuck ai” (in a nutshell). I got suspended for a couple months " to think about what I did". So I dag deep into my consciousness and came up with a better plan. I went through my answers (and questions) and poisoned them little by little every day bit by bit with errors. After that I haven’t visited that crap network anymore. Before all this I was there all the time, had lots of karma (or whatever it was called there). Couldn’t care less after the AI crap. I honestly hope, that I helped make the AI, that was and probably still is trained on data that the users didn’t consent to be sold, little bit more shitty.

      • LordOfLocksley@lemmy.world
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        6 months ago

        By ingesting it’s own slop?

  • themachinestops@lemmy.dbzer0.comOP
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    6 months ago

    https://openai.com/index/klarna/

    • tarknassus@lemmy.world
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      6 months ago

      We’re aimed at achieving a new level of employee empowerment, enhancing both our team’s performance and the customer experience.

      To use an ancient acronym:

      ROFLMAO

  • Alexstarfire@lemmy.world
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    Hahahaha… No.

  • kepix@lemmy.world
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    • kazerniel@lemmy.world
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      6 months ago

      nightmare fuel

    • Phoenixz@lemmy.ca
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      6 months ago

      🎵 Black hole sun, won’t you come, and wash away the rain?.. 🎶

  • demunted@lemmy.ml
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    6 months ago

    C’mon AI, do the needful!

  • maki@lemm.ee
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    6 months ago

    https://media2.giphy.com/media/3o7bufgPP70ra2ZVi8/giphy.gif?cid=9b38fe91oltzqpytjt8u5w11h6k709dqr1qkgjxxfyslfcg2&ep=v1_gifs_related&rid=giphy.gif&ct=g

  • darkstar@sh.itjust.works
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    6 months ago

    These are the 700 Actually Indians

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