Tl;dr: 75-yo old woman attacks the employees over a sandwich, rips hair from one of them, put that hair in her purse, calls the police and dies.
At that point, two other employees intervened, and as they were pulled apart, a “chunk of hair” was pulled from the shift lead’s head, “leaving a raw area.”
Once separated, the employees got behind the counter and Grayson sat down, taking a phone call. She was seen picking up the shift lead’s hair and putting it in her bag, police said.
When this first happened, her niece was commenting that it was about time somebody stood up to her & she had it coming for a long time.
Sounds to me like she spent her whole life fucking around and it took 75 years before she found out.