Tl;dr: 75-yo old woman attacks the employees over a sandwich, rips hair from one of them, put that hair in her purse, calls the police and dies.

At that point, two other employees intervened, and as they were pulled apart, a “chunk of hair” was pulled from the shift lead’s head, “leaving a raw area.”

Once separated, the employees got behind the counter and Grayson sat down, taking a phone call. She was seen picking up the shift lead’s hair and putting it in her bag, police said.

  • kyonshi@piefed.social
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    2 months ago

    That really sounds to me like there was some underlying health issue and the customer lost absolute control of herself as she succumbed to it.

    • the_armchair_potato@lemmy.world
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      2 months ago

      That may be the case, but there are countless videos of people committing felonies in restaurants/fast food chains because someone made a mistake on their order. There must be a lot of underlying health issues in the US 😆

      • mirshafie@europe.pub
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        2 months ago

        Didn’t we literally just have a headline that 90%+ of US adults do not seek healthcare because they can’t afford it?

        There’s something called Penrose’s law: the prison population plus mental care population is a constant. So a country that doesn’t take care of mental health needs to handle it as crime. Pretty simple when you think about it, but the dude had stats to back up his assertion.

      • 7101334@lemmy.world
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        2 months ago

        Living in the US is a health issue lol, especially mental health, especially if you have too few decimal places in your bank account.

    • ecvanalog@lemmy.world
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      2 months ago

      Yep, that’s exactly the conclusion prosecutors reached if you read all the way to the bottom.

      • A_Random_Idiot@lemmy.world
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        2 months ago

        People who don’t read the article need to just be site-wide banned. They provide nothing of value to any community.

  • Phoenixz@lemmy.ca
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    2 months ago

    “This is a heartbreaking situation for everyone involved and especially for Ms. Grayson’s family,” the Allen County Prosecuting Attorney’s Office said in an update on the case Friday.

    And not especially heart breaking for the employee who got their hair ripped put by a psycho and then had to watch that psycho doe and then live for months under the threat of having to go to jail for being attacked?

    I’d say the cunt is fine, the family likely is relieved she’s gone, I feel for the basic income employee

  • Jhex@lemmy.world
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    2 months ago

    and I thought I’d die knowing the craziest story from Tim Horton’s featured a group fight and a baby raccoon wielded as a weapon… but no

      • LotzaSpaghetti@sh.itjust.works
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        2 months ago

        “99 Rideau raccoon fight” should help narrow the search 😉 but it wasn’t “wielded as a weapon” so much as produced at the scene of a fight

        • Skullgrid@lemmy.world
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          2 months ago

          99 Rideau raccoon fight

          https://en.wikipedia.org/wiki/Rideau_Street_McDonald’s

          This article is fucking gold.

          For nearly all of its history, the restaurant was open 24 hours a day, and it attracted customers who came from bars and night clubs in the area. The restaurant’s floor was often dirty, and people formed crowds rather than lines at the registers.

          Customers witnessed drug use and sexual acts in a long, narrow hallway to the bathrooms dubbed “The Hallway to Hell” and isolated from the rest of the restaurant.

          criminals used it as an easy escape from police

          The restaurant was a site of frequent stabbings, drug use, liquor licence violations, violent attacks, sexual assaults, and many other criminal acts

          “The video begins in the middle of the chaos, with young men punching, kicking, choking, and knocking or dragging each other to the ground as onlookers shout and jeer”. Shortly after the start of the fight, a man appears on screen and can be seen pulling out a baby raccoon from his sweater. The man waves the raccoon around casually as a cigarette droops from his mouth.

          Other viral videos of unusual altercations were filmed at the restaurant, such as customers beating each other with “Wet Floor” signs

          "In fact, even as I draft this letter, another individual is recovering from a stabbing that occurred at that address yesterday.

          In 2024, a Cantonese restaurant named 99 VIP Seafood signed a lease and became the location’s next tenant.[14] It opened in September 2025 and closed in March 2026.[15][16] McDonald’s Canada is open to reopening in downtown Ottawa, the CEO said in November 2024

          In November 2025, it was announced that a new McDonald’s location was set to open at 377 Dalhousie Street, at the intersection of Dalhousie and Rideau Street. The location officially opened in December of the same year,[18] notably with the owners of the franchise commemorating the occasion by making a donation to “a local raccoon rescue”

        • Jhex@lemmy.world
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          2 months ago

          in my mind he was holding it like Steve Carrel holds the granade in the Anchorman fight scene hahahaha

      • Jhex@lemmy.world
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        2 months ago

        yes I as telling my wife about this post and she reminded me it was a McDonalds … d"uh!

  • PNW_Doug@lemmy.world
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    2 months ago

    Jebus. I was gonna make some snark about boomers, but her actions do it all for me. On the upshot, she’ll never treat staff like that again!

  • lechekaflan@lemmy.world
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    2 months ago

    “The customer is always right.”

    As someone who once worked retail, I hate that fucking statement.

    • wifemademesignup@lemmy.world
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      2 months ago

      In matters of taste.

      Not in every single way… I hate how the twisting of this phrase has resulted in abuse of an entire sectors workforce.

      Sorry you were one of them too :(

      • boonhet@lemmy.zip
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        2 months ago

        That in matters of taste bit was added recently, started circulating on tiktok. There’s no evidence of it being part of the original saying.

      • mPony@lemmy.world
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        2 months ago

        we just need to normalize saying the whole thing.

        “The customer is always right in matters of taste.”
        “The customer is always right in matters of taste.”
        “The customer is always right in matters of taste.”

        The customer is certainly not right if they’re assaulting someone.

    • FreeAZ@sopuli.xyz
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      2 months ago

      Thats because the full quote is always cut off. The original quote is “The customer is always right in matters of taste”, which is true. Its just been co-opted to justify psychotic customers.

    • BarneyPiccolo@lemmy.today
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      2 months ago

      As a person who worked in retail, and managed and owned retail shops, I never allowed that nonsense to rule my stores.

      Especially when I own it, that shop is my Kingdom, and I am the Emperor. What I say goes, and the very LAST person that makes decisions in my shop is the customer, and I am not at all afraid to say that directly to a customers face, and I have.

      I have opened a shop with the product I have created, and I ALLOW you to enter and partake. If you can’t appreciate the access to my product, and behave accordingly, your access to that product will end, and you will NEVER experience it again.

      Do not EVER tell me “the customer is always right” in MY own shop. You enter at MY pleasure, and I don’t care what you want.

  • magnetosphere@fedia.io
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    2 months ago

    She was seen picking up the shift lead’s hair and putting it in her bag, police said.

    Was she a witch or something?

  • Janx@piefed.social
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    2 months ago

    Medical records obtained by investigators after her death showed she had recently been treated for congestive heart failure, hypertension, shortness of breath, and other complaints related to cardiovascular issues.

    But not “being a cunt”, so I guess that was her decision, not a medical condition.

    Seriously, who curses at minimum-wage teenage workers doing their jobs and physically attacks them!? The world is a slightly better place now…

      • TranscendentalEmpire@lemmy.today
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        2 months ago

        She wasn’t beaten to death for being rude. She attacked a manager for telling her to leave after berating a 17 year old employee. She punched the manger in the face, yanked her to the ground by the hair and continued punching her while on the ground. The manager only got away after the chunk of hair she was being held by was ripped out of her scalp.

        She died from a heart attack because she started a fight with a 20 year old girl while having congestive heart failure. The manager even brought her a cup of water to a person who just assaulted her because they were worried about them.

      • Janx@piefed.social
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        2 months ago

        She wasn’t. Read the summary or my comment if you’re not going to read the article.

    • TubularTittyFrog@lemmy.world
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      2 months ago

      miserable people who are dying of health issues and whose daily life nothing but despair and pain.

      that’s who.

      my dad was the same way as this lady. spend the last 5 years of his life slowly dying and taking it out on other people.

      • Janx@piefed.social
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        2 months ago

        Is “taking it out on other people” the same as physically attacking them? Because she could have killed these young people if they hadn’t defended themselves and helped each other out. She may have snuffed out their entire lives because she felt shitty.

        I genuinely feel bad for your dad and for this lady. It’s terrible and it’s unfair. But, like anyone dealing with something chronic, it’s also their responsibility to manage. If they can’t, they have no business being in society with other people…

        • TubularTittyFrog@lemmy.world
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          2 months ago

          just because it’s their responsibility to manage it doesn’t mean they can manager it. or their loved ones can.

          do you think we should lock everyone up who is dealing with physical and mental problems that may overwhelm them? throw my dad in jail because what, he’s in so much pain and depression that he can’t think straight?

          what about my mom who had dementia? oh right, well yeah we did put her in ‘jail’ in a full time care facility, but it also cost us $12,000/mo.

          • lightnsfw@reddthat.com
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            2 months ago

            do you think we should lock everyone up who is dealing with physical and mental problems that may overwhelm them? throw my dad in jail because what, he’s in so much pain and depression that he can’t think straight?

            If they’re going around attacking people yeah. People like that need to be handled, not allowed to go around inflicting themselves on everyone else. It sucks but minimum wage workers aren’t trained or compensated to be carers for the mentally unwell.

      • SippyCup@lemmy.world
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        2 months ago

        Man that’s awful, I feel for you. My dad spent the last five years of his life fighting for every gulp of air in miserable pain and took it out on absolutely no one. Well, unless he happened to see someone park in a handicapped spot without a sticker. Then there was hell to pay.

    • A_Random_Idiot@lemmy.world
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      2 months ago

      Seriously, who curses at minimum-wage teenage workers doing their jobs and physically attacks them!? The world is a slightly better place now…

      old, kareny cunts who are used to getting placated and getting what they want by tantruming.

  • ironpangolin29@lemmy.ca
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    2 months ago

    What is the law regarding elder abuse in the USA?

    Any kind of elder abuse should be dealt with swiftly and harshly worldwide. She should be punished for assaulting an elder at the very least.

    Sometimes america just don’t make no sense.

  • MML@sh.itjust.works
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    2 months ago

    I’ll beat her stupid ass, you should consider this a legitimate threat, I’m more than close enough, use some of those resources you don’t want to.

  • celeste@kbin.earth
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    2 months ago

    Was she always like this, and getting that pissed stressed her heart, or was she irrational from some health problem that then finished her off? I had a relative with heart problems who had a widowmaker while out in a field getting mad at a stuck tractor. He had been told “you gotta stop taking that tractor out there. it always gets stuck and then you get really mad and you’re going to have a heart attack.” At least it happened fast, I guess.

    So, did she die like she lived (angry, violent), like he did, or is it sadder?

    • Scrubbles@poptalk.scrubbles.tech
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      2 months ago

      Nope sounds right, sounds like she had heart failure already and this kicked it off. She wanted to go out the way she lived, as a Karen.