Synology’s telegraphed moves toward a contained ecosystem and seemingly vertical integration are certain to rankle some of its biggest fans, who likely enjoy doing their own system building, shopping, and assembly for the perfect amount of storage. “Pro-sumers,” homelab enthusiasts, and those with just a lot of stuff to store at home, or in a small business, previously had a good reason to buy one Synology device every so many years, then stick into them whatever drives they happened to have or acquired at their desired prices. Synology’s stated needs for efficient support of drive arrays may be more defensible at the enterprise level, but as it gets closer to the home level, it suggests a different kind of optimization.

  • thequickben@lemm.ee
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    18 hours ago

    I own a Synology NAS. It’ll be the first and last one I buy. When I need an upgrade I’ll go back to building my own again.

    • Xanza@lemm.ee
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      1 day ago

      They absolutely do. But it’s a symptom of capitalism. They must seek higher and higher profits each year. And this is one of their ideas to seek higher profits…

      • BastingChemina@slrpnk.net
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        18 hours ago

        The worst is that it will probably increase profit or a quarter or too while running the brand to the ground.

  • marauding_gibberish142@lemmy.dbzer0.com
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    1 day ago

    Synology is like Ubiquity in the self-hosted community: sure it’s self-hosted, but it’s definitely not yours. End of the day you get to deal with their decisions.

    Terramaster lets you run your own OS on their machine. That’s basically what a homelabber wants: a good chassis and components. I couldn’t see a reason to buy a Synology after Terramaster and Ugreen started ramping out their product lines which let you run whatever OS you wanted. Synology at this point is for people who either don’t know what they’re doing or want to remain hands-off with storage management (which is valid; you don’t want to do more work when you get home for work). Unfortunately, such customers are now out in the lurch, so TrueNAS or trust some other company to hold your data safe.

    • Appoxo@lemmy.dbzer0.com
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      22 hours ago

      Lol! Not like uGreen put any roadblocks to running your own OS (like disabling the watch dog feature in the BIOS and some other setting to enable custom boot).
      And you don’t have any fan control on their NAS. Either you estimate and configure correcrly or you need to schedule downtime.
      Actual servers let you live tune (some of) the power settings. Synology supports changing the fan profile in the live OS.

  • Alloi@lemmy.world
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    24 hours ago

    i was considering these devices for my home media set up, now im just building my own NAS with some old parts i had laying around and using open source software.

    fuck this shit.

    • Lka1988@lemmy.dbzer0.com
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      19 hours ago

      Remember, there’s absolutely nothing wrong with buying a used 7th gen Intel PC and filling that with [insert drive of choice]. An i7-7700T is still more powerful than even the newer Synology units.

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    22 hours ago

    Why would anyone even use Synology?

    Just buy a pc with big hard drives

    • Konraddo@lemmy.world
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      12 hours ago

      Without technical know-how or experience in general using NAS, Synology is a good first-time option. All apps are ready for immediate use. And don’t forget the majority of computer users don’t even know what a NAS is and they simply want to store files for remote access.

    • Scrath@lemmy.dbzer0.com
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      20 hours ago

      My personal reasons for buying a synology were ease of use, reliability and power usage.

      I had previously played around with TrueNAS in a VM using an external USB HDD Enclosure for storage and I just wanted something reliable. With TrueNAS I often ran into issues with user permissions one way or another and the Synology software is incredibly easy to use and foolproof.

    • justsomeguy@lemmy.world
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      1 day ago

      If I had known how bad it’d get I would’ve chosen a different field to work in. Sure, I can avoid it in my private life but on the job it’s like I’m in some kind of hostage situation.

      “Oh hi there customer! You know our product your users are accustomed to will only come as a subscription from now on and it’ll also be really bad and force full screen ads. We’ll push two updates per day because our unpaid interns are so agile. Bugs? Oh, no, we call those ‘micro disruptions’. They’re a feature but don’t cost extra! How much the license costs? Well, how much do you have? Yes, it’ll be that much.”

  • Kagu@lemmy.ml
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    21 hours ago

    Is the main appeal of prebuilt NAS cases the aesthetics and the reduction of DIY concerns?

    Because they seem to me like overpriced and underpowered computers. Most tech-oriented folks I know have more powerful PCs in a closet somewhere that they could easily convert into a NAS

    Edit: some very thoughtful responses thanks y’all! I definitely see the appeal for people who just need something that doesn’t need tinkering or care significantly about power draw and noise.

    • TedZanzibar@feddit.uk
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      23 hours ago

      I am a tech oriented person, I work in IT, and a Syno ticks the boxes in many respects.

      • Low power draw. Power efficiency is very important to me, especially for something that runs 24/7. I don’t know how efficient self-build options are these days, but 10 years ago I couldn’t get close to the efficiency of a good NAS.

      • Set and forget. I maintain enough systems at work so I don’t really want to spend all of my free time maintaining my own. A Syno “just works”, it can run for months or years without a reboot (and when it does need one, it does it by itself overnight), and I can easily upgrade or swap a dead drive in a couple of minutes. When the entire NAS dies I can stick the drives in a new one and be up and running almost instantly.

      • Size and noise. I don’t have a massive house, so I need something that can sit on a shelf and be unobtrusive. In our last house it was literally sat in the living room, spinning drives constantly, and nobody was bothered by it.

      The Syno I have is plenty good enough to run a bunch of Docker containers and a few VMs for all of my self hosted stuff, and it just does the job efficiently, quietly, and without complaining or needing constant maintenance.

      I don’t like this creep towards requiring branded drives and memory, though I’m pretty sure it’s not legal in the EU. Regardless there are ways around it.

      • /home/pineapplelover@lemm.ee
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        22 hours ago

        Yeah I agree, I set up a synology as a little summer project and I didn’t want to go out and source parts and put a nas Linux distro to do everything myself. Synology is newbie friendly and kind of holds your hand to do everything even dynamic dns. However, if I were to get another nas, I would be more comfortable setting it up myself.

      • Appoxo@lemmy.dbzer0.com
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        22 hours ago

        We use DS223j’s at work for our clients as backup targets.
        Fast to set up and configure from a total beginner up to experienced IT personal.
        And I set up NFS, Samba and ACLs in my own Debian NAS.
        It aint so sleek and braindead-simple like a Syno does it.

      • Scrath@lemmy.dbzer0.com
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        20 hours ago

        One question in regards to your noise comment: What drives are you running? I have a synology with 2 toshiba mg08 16tb drives and those things are unbearably loud when reading or writing. A lot of that obviously comes down to the drives themselves but I also kind of blame the plastic chassis for probably resonating with the noise and not being better at soundproofing.

        • TedZanzibar@feddit.uk
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          19 hours ago

          It’s an 8 bay unit with six drives that are a mix of WD Red and Seagate Ironwolf, all NAS grade drives, basically. The other two slots have SSDs for hosting the aforementioned containers and VMs.

          The largest drives I have are 4TB though, so maybe the larger capacity ones are louder? I also ran the fan profile in whatever the quietest setting is.

    • AustralianSimon@lemmy.world
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      17 hours ago

      Reliability. We’ve put them in small businesses and they do their job very well VS a frankenpc NAS.

      I have 2 8-Bay devices at home and they are so good for what they are. Silent, low power, bit of fancy utility for those that like it but reliable and quality. They age very well.

      I also use the surveillance station with my cameras which all connected ootb fine. (mix of brands)

    • greyfox@lemmy.world
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      22 hours ago

      You are paying for reasonably well polished software, which for non technical people makes them a very good choice.

      They have one click module installs for a lot of the things that self hosted people would want to run. If you want Plex, a onedrive clone, photo sync on your phone, etc just click a button and they handle installing and most of the maintenance of running that software for you. Obviously these are available on other open source NAS appliances now too so this isn’t much of a differnentiator for them anymore, but they were one of the first to do this.

      I use them for their NVR which there are open source alternatives for but they aren’t nearly as polished, user friendly, or feature rich.

      Their backup solution is also reasonably good for some home labs and small business use cases. If you have a VMware lab at home for instance it can connect to your vCenter and it do incremental backups of your VMs. There is an agent for Windows machines as well so you can keep laptops/desktops backed up.

      For businesses there are backup options for Office365/Google Workspace where it can keep backups of your email/calendar/onedrive/SharePoint/etc. So there are a lot of capabilities there that aren’t really well covered with open source tools right now.

      I run my own built NAS for mass storage because anything over two drives is way too expensive from Synology and I specifically wanted ZFS, but the two drive units were priced low enough to buy just for the software. If you want a set and forget NAS they were a pretty good solution.

      If their drives are reasonably priced maybe they will still be an okay choice for some people, but we all know the point of this is for them to make more money so that is unlikely. There are alternatives like Qnap, but unless you specifically need one of their software components either build it yourself or grab one of the open source NAS distros.

      • Kagu@lemmy.ml
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        21 hours ago

        I see! Thanks so much for the thoughtful response definitely seems like there’s a use case for people who might be more creatives with a need for storage rather than self-hosting enthusiasts who want to mess around in a homelab.

        The prices are still a bit eye watering but you pay for software support for sure.

    • Horsey@lemmy.world
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      20 hours ago

      I think the biggest draw to Synology now is the ultra low power consumption. Yeah, you could totally repurpose an old PC, but it’s crazy to run 500W perpetually. The reason they use old Celeron processors is the low power draw. In time, hopefully, RISC V can produce some low cost systems that would slot in well for this use case.

      • Kagu@lemmy.ml
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        13 hours ago

        Obviously everything depends on use case. I definitely am a tinkerer and prefer options. I’d never run a jellyfin server off a synology NAS cause… Well cause it can’t transcode very well. So efficiency is less of a concern than processing power.

        I get now that my questions was a bit moot, obviously some people will pay a premium for a narrow use case if it brings reliability and ease of use.

  • ohshit604@sh.itjust.works
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    17 hours ago

    This is why I chose an ASUS nuc + external bay-storage for my home networking needs, felt like synology NAS would be a limiting factor.

    • Lka1988@lemmy.dbzer0.com
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      19 hours ago

      So you built your own NAS, then. NAS is just an acronym, “Network Attached Storage”. Not a singular line of products.

      That said - I also feel the same way about Synology and the other “all-in-one NAS” brands. Expensive for what they are, which is essentially an incredibly cheap PC with a built in toaster. I built my NAS out of a 2014 Mac Mini (running OMV) and a Sabrent USB-C 4-bay drive dock, and even full of WD Reds, that entire rig is literally half the price of a DS920+. And more powerful.

  • Scrath@lemmy.dbzer0.com
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    1 day ago

    Welp, guess I definitely won’t be buying synology again in the future. I was planning to transition to a rackmounted NAS at some point and synology is overpriced in that category anyway but this puts the final nail in for me.

    It’s a shame because I quite liked the simplicity of their UI.

      • Scrath@lemmy.dbzer0.com
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        1 day ago

        That thing looks almost too good to be true for 500. What’s the drawback?

        Not available in europe? (It actually is available, I just checked)

        Loud as fuck?

        Bad Software?

        • AtariDump@lemmy.world
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          1 day ago

          You have to sacrifice a goat to it every time a drive hits 829374930 revolutions of its third platter.

          • Scrath@lemmy.dbzer0.com
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            1 day ago

            Is that supposed to be a con? I don’t even use 4 bays currently and would be perfectly fine with a 4 rackmount NAS. 7 HDD bays sounds great to me

            • AustralianSimon@lemmy.world
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              12 hours ago

              You asked the drawback on a thread about Synology.

              Doesn’t look like it hooks into their unifi ecosystem which would be a big negative for me.

              Edit: the pro does but what that even looks like idk

  • ragebutt@lemmy.dbzer0.com
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    1 day ago

    I remember arguing with some nerd that this overpriced shit was not fucking worth it and my build based on old server parts I got from a local computer recycler was infinitely superior in every way

    I wish I saved that post so I could reply with this link. I feel so validated. Never trust companies. It’s why I say you should never fuck with plex, even if it is a bit easier to deploy than Jellyfin.

    • N0x0n@lemmy.ml
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      1 day ago

      Yeah… Never had a specific “server” certified hardware and always repurpose my hold hardware stuff. Never failed me !!

      However, there are some functions specific to NAS’ like low power and other stuff people mention but I already forgot.

      IMO all this NAS and certified server stuff is good for Enterprise shit and the like… But for homelabbing it’s probably overkill and way to much overpriced for the little gain…

      Except maybe for the ease of use and plug and play function? Each one it’s own I guess !

        • pirat@lemmy.world
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          8 hours ago

          Do you happen to know about a decent solution for 8 SATA ports on a mini-ITX board?

      • ragebutt@lemmy.dbzer0.com
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        The only reason I even have “server” parts is because they were dirt cheap at the recycling center. Before I used this my rig was an old pc from a doctors office I worked at they were going to throw away from like 2009. It was awful spec wise but it did the job. My current build is overkill but I wanted to play with vms and local LLM stuff and the hardware was cheap, so why not?

        low power is definitely something to consider though. That said there are some people that have made impressive builds out there. There are some low power builds on the unraid forums that use even less power than one of these things. It’s a bit more up front because it relies on some niche hardware but the power usage is so low it’s maybe worthwhile if you use it for years

        I just fail to see the benefit of these. Ease of use for sure but assembling a pc is really not difficult and installing an OS is not hard either. And an os like unraid or truenas is pretty simple to use, they hold your hand a lot. Like I get that running Debian is something not everyone wants to do but then it’s like, just don’t do that then?

        Frankly if you’re capable enough to configure the dockers you’d run on one of these, like plex or Jellyfin, I would think you could handle those things??

        • N0x0n@lemmy.ml
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          17 hours ago

          Oh yeah sorry ! For the ease of use part I ment the NAS stuff which already comes bundled with all the necessary software to keep things easy but less customizable !

          Yeah if you get IT enterprise hardware for free it’s kinda similar to repurposing, sooo that’s a great deal and lucky you !!!

          But I would never put 1$ myself into specific server stuff ! Except if one day I want to contribute to the self-hosted/opensource community and host something like newpipe that needs to be publicly available.Then yeah, proper hardware and software stuff is mandatory !

          Sorry if my comment came by rude, that wasn’t my purpose !

          • ragebutt@lemmy.dbzer0.com
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            13 hours ago

            No need to be sorry, I did not take it that way, we are best friends forever. More to clarify that there are a ton of old server parts out there for dirt cheap if you’re okay with saving e waste from the trash heap.

            You are absolutely right that homelabs are totally fine on consumer grade hardware but check server parts too, you might be surprised at the deals you find, especially locally. My build was a 10th gen intel build and cpu/mobo/32gb ecc ram/heatsink missing fan was $125. That was several years ago though and now we got tarrrrriiifffsss

  • Gibibit@lemmy.world
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    1 day ago

    Lmao what is Synology smoking. I have used their hardware in the past, now I’m so glad that I chose a Nextcloud setup for my home storage solution.

    Also why does the nonsense reasoning for these limitations always include “security”. That’s a rhetorical question btw, I know they are just making shit up.

    This comment by Frodo Douchebaggins in the Ars Technica comments sums up my newfound disrespect for Synology pretty well:

    Suck a turd, you enshittifying sons of bitches.